Technology, information and digital solutions that make work better.
I help businesses, organizations and professionals solve practical problems with websites, IT systems, automation, information management and digital communication — from strategy and setup to implementation and ongoing support.
Nairobi, Kenya · Working locally and remotely
What do you need help with?
Pick the area closest to your problem. Each page explains what is included, how it works, what affects the price and how to get started.
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IT & technology reliability
Slow Wi-Fi, cameras that aren't recording, or one laptop failure away from losing your files?
Wi-Fi and networks, CCTV, backups, software installation, troubleshooting, IT training and ongoing support.
Explore IT services -
Websites
No website yet, or one that looks dated and doesn't bring in enquiries?
Business websites, redesigns, online catalogues, custom functionality and website care.
Explore website solutions -
Get found & grow online
Good at what you do, but the right people aren't finding you?
SEO, content writing, social media management, email marketing and digital growth.
Explore digital growth -
Design & branding
Your logo, flyers and social posts don't look like they come from the same business?
Logos, brand kits, posters, flyers, marketing graphics and visual communication.
Explore design services -
AI & workflow automation
Repetitive admin is eating hours your team should spend on real work?
Workflow reviews, automation, AI tools setup and practical team training.
Explore automation -
Library & records systems
Books, files or digital records that are hard to find, count or trust?
Stock-taking, cataloguing, Koha, DSpace, digitisation and e-resource management.
Explore library services -
Research, writing & documents
You need a clear brief, report or document, and the time to write it well is missing?
Research briefs, editing, policy reports, summaries and professional documents.
Explore research services -
Consulting & mentorship
Ready to work online, but unsure which skills to sell or where to start?
Online-work strategy, consulting, freelance roadmaps and ongoing guidance.
Explore consulting
Meet Herman
I'm Herman Ngugi, a Digital Solutions Consultant working at the intersection of information, technology and digital creativity.
I help businesses, organizations and professionals turn ideas, information and technology into practical solutions — from websites and digital systems to research, automation and digital communication.
My background in information management and technology shapes a practical, user-focused approach: understanding the problem first, choosing the right solution, and making digital tools easier to understand, use and maintain.
Public-sector experience
- Kenya School of Government — ICT infrastructure and library/records systems support.
- Office of the Registrar of Political Parties — ICT infrastructure and systems support.
You don't need another person who only handles one piece of the problem.
OnlineWorker brings technology, information, digital presence and creative execution together — so you can move from identifying a problem to implementing a practical solution with one partner.
One partner across the problem
Connected problems need connected solutions. Instead of coordinating separate people for your website, systems, digital presence, information or design, you can work with one consultant who understands how the pieces fit together.
Practical over complicated
The best solution is the one that actually gets used. I focus on solutions that are useful, understandable and appropriate to your needs — not technology for the sake of technology.
Start small. Scale when it works.
Build what you need today, with room to grow tomorrow. Projects can begin with a focused solution and develop as your needs, team and business grow.
From diagnosis to implementation
Advice is only useful when it leads to action. I can help identify the problem, recommend the right approach, implement the solution and provide ongoing support where needed.
What happens when you get in touch
Understand
We identify what's happening, what you want to achieve and what is getting in the way.
Recommend
We determine the most practical solution.
Build
We implement, configure or create it.
Support
We launch, refine and maintain it where needed.
Tell me what's not working.
You don't need to know what technology you need. Tell me what you're trying to achieve, what's getting in the way, and we'll work out the most practical next step.