← All solutions Solutions · Nairobi, Kenya

IT technical support & training

Whether a laptop won't behave, a team needs to get comfortable with new software, or your office needs its systems set up properly, I give clear, patient help and explain what I'm doing so you're not left dependent.

from KES 13,000 (~$100) · Based in Nairobi. I work remotely, and on-site in Nairobi where the job needs it.

What's included

  • One-on-one troubleshooting sessions
  • Beginner computer training in a full-day session
  • Systems and software setup, with training for your team
  • Plain-language guidance, not jargon

Who it's for

  • Individuals and small offices whose tech keeps getting in the way
  • Teams adopting new software who need practical training
  • Organisations setting up systems and the staff who will use them

Pricing

One-on-one IT troubleshooting sessionsKES 13,000–19,500 (~$100–$150)
Beginner computer training (Full day session)KES 13,000–26,000 (~$100–$200)
Systems and software setup & trainingKES 32,500+ (~$250+)

Prices are in Kenyan Shillings with an approximate USD equivalent (≈ KES 130 = $1). Larger or custom projects are quoted individually.

How it works

  1. I replyWithin one working day, by your preferred method.
  2. We agree the scopeA short call or WhatsApp chat to pin down the details.
  3. You get a written quoteBefore any work starts, with no obligation.

Recent work like this

Computer skills training

Beginner-level computer literacy training sessions using projector-based instruction.

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Common questions

Do you come on-site?

On-site sessions are available in Nairobi, and many issues can be solved remotely.

Is the training suitable for complete beginners?

Yes. The full-day beginner session starts from the basics and moves at your pace.

I need help regularly. Is there a better option?

Yes. The monthly IT Support Retainer gives you priority help at a fixed monthly price instead of paying per session.

Ready to talk about it technical support & training?

Answer a few quick questions and I'll come back with a clear scope and a written quote. No obligation.